Dora explains how much pain she is in after breaking her collarbone
A disabled mum claims she has been left in agony with a broken collarbone ‘sticking out’ of her shoulder after doctors sent her home without any painkillers.
Dora Redfield, 42, who suffers from multiple sclerosis (MS), tripped over her cat while walking up the stairs of her home in Boothferry Road, west Hull, on August 13.
However, she is still waiting for a date to be set for a vital operation to mend her injuries – almost two weeks after the fall.
Mrs Redfield said: “I’ve been left with a broken collarbone which is nearly sticking out of my skin and it’s just so painful.
Dora’s collarbone is ‘sticking out’ of her shoulder
“I went to A&E the morning after it happened and they put it in a sling but I’ve had to wait for an operation.
“Now, I can’t get into my own doctors because there’s no appointments and I’ve just been left in so much pain.”
Although an X-ray proved that Mrs Redfield had broken her collarbone, she wasn’t prescribed any painkillers for when she left hospital.
“They said it was a really bad break but they said that I was going to have to wait to have surgery because there was no bed for me and that I might have to wait up to three weeks. I then asked for tablets to help ease the pain but they didn’t give me any.”
Dora has been left in agony waiting for her operation
Mrs Redfield, who struggles to walk and is cared for unofficially by her husband Ian, was already on a course of Bufen and co-codamol because of her MS.
However, she says because she was not given any further pain relief by Hull Royal Infirmary, the pain in her shoulder has become even more excruciating and she is fearful of her bone popping through her skin prior to the operation.
“It’s agony,” she said. “My friend who is a nurse looked at it and said that my bone has gone further up and into my muscle.
“At the moment I am just scared that my bone is going to come all the way through.
“I called the hospital on Monday and I just couldn’t stop crying down the phone to them.
“I can’t stand the pain anymore but they said there were no beds and that they might be able to fit me in for an operation on Thursday.
“But that was only ‘hopefully’ so I’m not convinced and I just think it’s disgusting how I’ve been treated.”
Hull and East Yorkshire Hospitals NHS Trust said that all patients requiring trauma care are prioritised base on their clinical need but insisted they would try to fit Mrs Redfield in for surgery as soon as possible.
A spokeswoman said: “We are sorry that Mrs Redfield is unhappy with the timeliness of the care she has received.
“While we are unable to go into the details of Mrs Redfield’s case, we can confirm that she was advised that the wait for treatment for her particular problem may be in the region of two weeks.
“We will endeavour to schedule Mrs Redfield for surgery as soon as possible.
“In the meantime, she is welcome to contact our trauma coordinator for information or to discuss any concerns she may have, or alternatively our Patient Advice and Liaison Team.”